Privacy Policy
Introduction
This Privacy Policy describes how VastraKart and its affiliates (collectively “VastraKart”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your personal data through our website https://vastrakart.in.
VastraKart is a trusted Indian clothing eCommerce platform offering a wide range of fashion apparel for all age groups. By accessing or using our Platform, providing your personal information, or availing any of our products/services, you agree to be governed by the terms of this Privacy Policy, the Terms & Conditions, and all applicable laws, including those related to data protection and privacy in India. If you do not agree, please refrain from using or accessing the Platform.
Please note, we operate exclusively in India, and your data is stored and processed primarily within Indian jurisdiction.
Collection of Information
We collect personal and transactional data to provide you with a secure, smooth, and customized shopping experience. The data we collect may include (but is not limited to):
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Name, mobile number, email ID, billing and shipping address
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Payment information (e.g., credit/debit card details, UPI ID, wallet info)
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Order history, customer service interactions, reviews/feedback
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Behavioral data such as wishlists, recently viewed items, and cart contents
Certain sensitive personal data (e.g., payment information or biometric authentication, if used) is only collected with your explicit consent and stored in compliance with applicable laws.
Usage of Information
We use your data to:
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Process and deliver your clothing orders
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Personalize your shopping experience
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Communicate order updates, offers, and promotions
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Enhance Platform functionality and customer support
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Prevent fraud and ensure security
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Comply with legal and regulatory requirements
You can opt out of marketing communications at any time.
Sharing of Information
We may share your data with:
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Our internal business entities and fulfillment teams
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Trusted third-party logistics, delivery, and payment partners
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IT and customer support service providers
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Legal and government authorities (if required by law)
We do not sell your personal data to third parties under any circumstance.
Security Practices
We maintain appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure. Despite our efforts, no online platform can guarantee complete security. We encourage you to safeguard your login credentials.
Data Retention and Deletion
At FLEXSTREAM, we value your privacy and retain your personal data only as long as necessary to fulfill your service experience, process orders, manage your account, or comply with legal obligations. Typically, we retain personal data for up to 180 days from your last interaction with our services unless a longer retention period is required for legal, regulatory, or business reasons.
Your data helps us provide seamless service and personalized recommendations while keeping your transactions secure.
If you wish to delete your account or request removal of your personal information, you may contact us at Flexstreamsolutionpvtltd@gmail.com or call us at 7056989804. Please note that certain data may be retained beyond 180 days for specific reasons such as unresolved transactions, dispute resolution, or fraud prevention.
Your Rights
You have the right to:
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Access and review your personal data
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Update or correct your personal information
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Request deletion of your data
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Withdraw consent at any time
To exercise these rights, use your account settings or write to us.
Consent
By using the Platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you provide us with information on behalf of someone else, you confirm that you have the authority to do so.
You also consent to be contacted via email, phone, SMS, or messaging apps regarding your orders, account, or promotions. To withdraw consent, email us with the subject: “Withdrawal of consent for processing personal data”.
Changes to This Privacy Policy
We may update this policy from time to time in accordance with legal, regulatory, or business developments. Please revisit this page periodically to stay informed. Material changes will be notified as required by law.
Contact Information
For questions or requests related to this Privacy Policy or your personal data, contact us at:
📍 Registered Office:
2nd Floor, Unit No. 203, Suite No. 563,
SBR CV Towers, HUDA Techno Enclave,
Madhapur, Shaikpet, Hyderabad,
Telangana – 500081
📧 Email: Flexstreamsolutionpvtltd@gmail.com/info@vastrakart.in
📞 Phone: 7056989804
🌐 Website: https://vastrakart.in
